Owl Wall Decor

We are confident that you will love the products you purchase from Alasart Atelier. However, sometimes opinions can change, and we want to be there for you during that process.

If for any reason you are not satisfied with your product, you can return it within 14 days from the date you received your order. Our experienced team is just an email or phone call away at every step of the return process.

Return Process

• You can send your return via Yurtiçi Kargo as freight collect. (Shipping fees for deliveries made with other cargo companies are not covered by us.)
• Please pack the product in its original packaging, complete and in resalable condition. (Products without original packaging cannot be returned.)
• After handing the product over to the cargo company, please share your tracking number with us.

Important Considerations

• Please pack the product carefully to prevent damage during shipping.
• Alasart Atelier is not responsible for any damage or loss that may occur during the return process.

Return Approval and Refund

• Once the product reaches us, it will be inspected.
• For products that meet the return criteria, refunds will be processed within 1-3 business days.
• For products that do not meet the return criteria, the return process cannot be completed.
  
  

Your Return Code and Contact Information

Before initiating the return process, we kindly ask you to contact us to obtain your return code.

📩 Email: destek@alasartatelier.com

📞 Phone: 0546 721 5457